Crosstown Connection
Medina's All-In-One Delivery Platform
Crosstown Connection is your hometown-first, business-friendly marketplace, designed to bring you the best of Medina—delivered straight to your door. Unlike national apps that take big cuts and charge hidden fees, we keep it simple, fair, and built for our community.
Whether you’re grabbing dinner from your favorite local restaurant, picking up a last-minute gift, or stocking up on essentials, Crosstown Connection gives you the power to shop smarter while supporting the businesses that make our town great.
Why Crosstown Connect?
| Feature | Crosstown Connection | National Apps |
|---|---|---|
| Customers | ||
| Pricing Model | ✅ Monthly Fee + Flat Per Order | ❌ Service Fees + Delivery Fees + Hidden Charges |
| Delivery Fees | ✅ Basic: $8/order Basic+: $5/order Premier: $2/order Exclusive: Free |
❌ $1.99 - $5.99 per order |
| Service Fees | ✅ None | ❌ 10% - 15% of order total |
| Small Order Fees | ✅ None | ❌ $2 - $3 on orders below $10 - $15 |
| Total Cost for $20 Order | ✅ Basic: $28 ($20/month + 1 order) Basic+: $25 Premier: $22 Exclusive: $20 |
❌ $28.99 Or More (Service Fee + Delivery Fee + Small Order Fee + Tip) |
| Hidden Fees | ✅ None. Transparent pricing. | ❌ Multiple hidden fees (surge pricing, small order fees, etc.) |
| Supports Local Businesses? | ✅ Yes! Local-first, small business-friendly. | ❌ Prioritizes big chains. Local businesses pay high fees. |
| Order Tracking | ✅ Real-time tracking with local drivers | ✅ Tracking available |
| Delivery Speed | ✅ Local & priority delivery options | ❌ Depends on driver availability, can be slow |
| Delivery & Logistics | ✅ Crosstown drivers trained for local businesses | ❌ Gig workers that work when and where they want |
| Local Work Force | ✅ Prioritizing Medina Drivers | ❌ Can come from all over the state. |
| Driver Monitoring? | ✅ Drivers Report to Management (*Body Cams Coming Soon) | ❌ Independent contractors, Not Supervised At All. |
| Driver Accountability? | ✅ Drivers are W2 employees, held responsible for mistakes | ❌ Independent contractors, rarely held accountable |
| "Ride Alongs" | ✅ Drivers are NOT permitted to have additional people in their vehicle during work hours | ❌ Drivers can literally do anything they want. They are Not Monitored AT ALL |
| Missing Orders? | ✅ Not with Crosstown Connection | ❌ They refund you so you can order again |
| Request Driver? | ✅ When Possible | ❌ Not An Option |
| Retailers | ||
| Commission Fees | ✅ Sliding Scale (5% - 25%) Small businesses get BIG discounts! | ❌ Flat 15% - 30% (No Discounts) |
| Pickup Order Fees | ✅ Flat 2% per order | ❌ 6% - 15% per order |
| Monthly Fee | ✅ $50 - $100 depending on tier | ❌ None, but higher commission fees |
| Control Over Pricing? | ✅ Yes! You control pricing & fees. | ❌ National apps control discounts & pricing. |
| Retailer Protection | ✅ Retailers are not penalized for driver or fraud issues | ❌ Too many claims can lead to lower visibility or removal from the platform |
| For Our Drivers | ||
| Hourly Pay | ✅ Flat Rate | ❌ Flat rate option, around $12/ *ACTIVE* hour + reduced tips (If Any) |
| Base Pay Per Delivery | ✅ No Base, Hourly + bonuses | ❌ $2 - $4 per order + tips (If Any) |
| Guaranteed Pay? | ✅ Yes! Drivers earn an hourly wage. | ❌ No. Pay is unpredictable. |
| Scheduling | ✅ Stable Flexible schedules available | ❌ Work whenever, but unstable earnings |
| Employee or Gig Work? | ✅ W2 Employees | ❌ 1099 Gig Workers |
| Work-Life Balance | ✅ 4-day workweeks (10-hour shifts) | ❌ On-call, must chase peak hours for better pay |
| Average Driver Hours Per Week | ✅ 30-40 | ❌ Average Worker Spends LESS THAN 10 Hours per week delivering |